Secure Checkout
We use different methods to collect data from and about you including through:
You may give us your Identity Data, Contact Data, Pet Data, Financial Data, Transaction Data, Profile Data, Marketing & Communications Data, Event Data, Photograph Data, CCTV Data or Visitor Book Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
As you interact with our websites, we will automatically collect Technical Data and / or Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see the cookie policy on our website for further details.
We may receive / may obtain personal data about you from various third parties and public sources as set out in the table below:
Please use the table scroll bar below to view the second table column.
| Third Party Type | Category of Data Collected |
|---|---|
| Analytics providers such as Google and ResponseTap and advertising networks | Technical Data and Usage Data |
| Providers of online review services such as Reevoo | Identity Data, Usage Data and Profile Data |
| Providers of technical, payment and delivery services | Identity Data, Contact Data, Financial Data and Transaction Data |
| Third party stockists of our products who have asked us to deliver an order directly to you | Identity Data and Contact Data |
| Our wholesalers (where you, or an organisation you work for, are a stockist of our products and have purchased our products from our wholesaler) | Identity Data, Contact Data and details of products purchased |
| IT / business administration service providers (who are acting as our data processors) | Identity Data, Contact Data, Pet Data, Transaction Data, Technical Data, Profile Data, Usage Data, Marketing & Communications Data and Event Data |
| Stockists who send us your details as part of the loyalty club scheme | Identity Data, Contact Data, Marketing & Communications Data |
| Third party event organisers | Identity Data, Contact Data, Event Data and Photograph Data |
| Organisations that employ you / organisations for which you are a point of contact | Identity Data and Contact Data |
| Other organisations that we work with who may send us (on your behalf) Burns Pet Nutrition forms that you have completed | Identity Data, Contact Data, Pet Data and Marketing & Communications Data |
| Other organisations that we work with who may send us your details so that we can add you to our electronic mailing lists (where you have consented to this) and / or so that we can provide you with goodie bags etc | Identity Data, Contact Data and Marketing & Communications Data |
| Publicly available sources such as Companies House and the Electoral Register | Identity Data and Contact Data |
| Credit reference agencies (only where you have applied for a credit account with us) | Identity Data, Contact Data and any data that may be relevant to your credit score |
