Temporary Notice: Due to an end of year stock take, orders placed after midday Wednesday will not be despatched until Monday 2nd August. Delivery  Leadtime is 5-7 working days.

Puppy Club orders are currently taking 2 weeks to process, if you can please bear with us.

Free Shipping on orders over £47

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Delivery & Carriage Costs Information

All orders will be delivered within 2-3 working days

General delivery costs:

Free Delivery over £47

Varying charges for orders under £47 depending on location (check in web shop)

Delivery to UK addresses only


To cancel or return an existing order, please email sales@burnspet.co.uk


Alert: Important information on changes relating to carriage charges…

“We have always prided ourselves on providing our customers with the best service possible at all times. This is not without its challenges, especially during the lockdown caused by the pandemic.

We have always charged the same carriage costs across the board regardless of where in the country we were delivering, with Burns absorbing the shortfall.

This is no longer sustainable for us and we have reluctantly made the decision to look at our carriage charges across the board. Not  all customers will be affected but there will be a surcharge passed on to customers in some areas or a charge for some customers depending on order size.

These changes will come into effect on 1 October 2020 so please check carriage charges on our web shop when purchasing.”




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