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Alert: Important information on changes relating to carriage charges…
“We have always prided ourselves on providing our customers with the best service possible at all times. This is not without its challenges, especially during the lockdown caused by the pandemic.
We have always charged the same carriage costs across the board regardless of where in the country we were delivering, with Burns absorbing the shortfall.
This is no longer sustainable for us and we have reluctantly made the decision to look at our carriage charges across the board. Not all customers will be affected but there will be a surcharge passed on to customers in some areas or a charge for some customers depending on order size.
These changes will come into effect on 1 October 2020 so please check carriage charges on our web shop when purchasing.”
General delivery costs:
Free Delivery over £50
Varying charges for orders under £50 depending on location (check in web shop)
Delivery to UK addresses only
To cancel or return an existing order, please email sales@burnspet.co.uk
