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Cookie Policy

Our Cookie Policy

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About Our Cookie Policy uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies: these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site or use a shopping basket.

Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: these are used to recognise you when you return to our site. This enables us to personalise our content for you and remember any preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Snap Engage our Live Chat tool on the website Cookies used for Live Chat • SnapABugHistory • SnapABugRef • SnapABugUserAlias • SnapABugVisit 5 years
Session cookies PHPSESSID - Generic PHP session cookie, used to identify a user for core PHP features • _ga - Used to distinguish users. • _gat - Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. • _gid - Used to distinguish users. 5 years
WordPress cookies wordpress_logged_in_* - used for defining a logged in users session • wordpress_sec_* - same as above • wordpress_* - same as above • wordpress_test_cookie - Tests that the browser accepts cookies. • wp-settings-* - Used to persist a user’s wp-admin configuration. 5 years