Our nutrition advice service is available via live chat or email @ info@burnspet.co.uk. With current covid working restrictions the telephone helpline is temporarily unavailable.

Our sales office team are currently working from home. If you are experiencing any difficulties in getting through to them, you can contact via email – sales@burnspet.co.uk or Livechat.

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Competition & Online Vouchers T&C's

Online Terms & Conditions:

Online Vouchers / Voucher Codes

Voucher code must be submitted upon redemption at  burnspet.co.uk

Burns Pet Nutrition reserves the right to change any of these terms and conditions from time to time, without notice and to take appropriate action including cancellation of the voucher if, at our discretion, we deem such action necessary.

One-time only use per customer, unless otherwise stated.

Vouchers cannot be used in conjunction with any other offer or promotion.

All vouchers are subject to stock availability.

Only one voucher code to be used per order.

Clifford The Big Red Dog Competition

Prize package inclusions for 2 adults and 2 under 16’s:

£200 Travel Allowance

2 nights’ accommodation in luxury dog friendly hotel, with a 4-star minimum rating, in Ullswater, Lake District, based on sharing a family room

Dinner at Top Dog-Friendly Restaurant: Provided to the maximum value of £250

Steam Boat Ride on Ullswater Lake: All-Piers Full Day Pass for family and one dog, minimum journey is 140 minutes and passengers can hop-on / hop-off all day

Travel allowance is provided to the maximum value of £200; A valid credit or debit card will be required for security deposit purposes when checking into accommodations; accommodation is based on two adults and two under 16’s sharing a family room; Accommodation will be selected by prize provider at their sole discretion; Prizes are non-transferable and non-refundable; No cash alternative is available; Prize is subject to availability; Prize cannot be taken from 21st December 2021 – 2nd January 2022 (Christmas and New Year), over UK bank holidays, or over Easter Sunday; Prize is valid for 18 months from the date of notification of winning, and travel must be booked and completed within that time frame; Winners must contact prize provider with three preferred travel dates in three separate months no later than six weeks prior to departure; All elements of the prize must be taken at the same time; Once booked, the prize cannot be altered or amended; At least one traveller must be aged 18 or over; Where any travellers are aged under 18, they must have prior parental or guardian permission; the prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; dinner at specified restaurant is provided to the value of £250 incl. gratuity; the steam boat ride runs seasonally between April-October, children under the age of 16 must be accompanied by an adult at all times and under 5’s must remain close to their parent or guardian at all times; If any of the stated activities are unavailable over winner’s preferred travel dates then alternative activities of equal value will be offered by prize provider; If winner chooses to forfeit any of the stated activities then no alternative activities will be provided; Prize must be taken in accordance with government guidelines and COVID-19 rules and restrictions, the arrangement and additional costs for any COVID-19 testing that may be required is sole responsibility of the winner and guests; The Prize Provider is Element London Ltd. Any personal data submitted by the winner to the Prize Provider will be treated in accordance with Prize Provider’s privacy policy, which is accessible at https://element-london.com/element-london-privacy-policy-travel-english/

Closing date: 28.02.22


Dogfest 2021 Competition

Jan 2022

*This competition is now closed* 

Competition winners will be given the equivalent of one year’s worth of free food for one dog only.

You may only enter the competition once.

Winners will be contacted by the Burns nutrition team to determine the correct diet and nutritional needs of the winning dog.

Offer extends over the full range of Burns dry food only.

One winner will be chosen from entrants gathered across various DogFest events.

Main prize cannot be substituted for another item or monetary equivalent.

All products are subject to stock availability.

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