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Burns Pet Helpline

Free nutrition advice for pet owners

Ever heard of the saying, “a problem shared is a problem halved”?

Our nutritionists do exactly that and more. No query is too small for our Nutrition Team, so please fire away!

Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours.

How can we help?

  • Product information
  • Feeding advice
  • Finding the right recipe
  • Resolving an issue
  • Helping your pooch transition to Burns
  • Resolve feeding issues with Burns products
  • Resolve feeding issues with other brands
  • Identifying issues
  • Educating pet parents on nutritional needs
  • Transitioning from puppy food to adult food
  • Weight loss advice
  • Weight gain advice
  • Much more!

Call us: 0800 083 6696: Monday – Friday, 8am – 5pm.

Email us: Info@burnspet.co.uk 

Connect with us via Live Chat: For an instant response to your query |  Monday – Friday, 8am – 5pm.



Head Nutritionist Laura said,

“Our continuous education covers everything pet related from behaviour and canine massage to, of course, nutrition!

We frequently attend veterinary congresses and webinars and the information we get from these lectures is always based on the most recent research on pet nutrition.

We then take this knowledge back to the office and put it to good use on our Burns pet helpline.

Many owners say they don’t like to ‘bother us’ by calling, but this is what we’re here for and what we love doing!”

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