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Thank you for reaching out to our nutrition helpline! Our team of nutritionists are on-hand to answer all your questions about diet, allergies, feeding amounts and more. Simply ask your question below and one of our team will be in touch.

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Before we get started, do you have a dog? *

What is your dog's name?

How old is your dog?

What breed is your dog?

What is your question or concern? *

Have a question about your order? Our Burns Customer Services team are very happy to help with any order or delivery queries between the hours of 8.30am and 5pm Monday to Friday. You can call the team during these hours on 0800 083 6696 or email them at any time at info@burnspet.co.uk

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Order Number *

Message *

Have a question about one of our Hollings products and whether it's right for your dog?

Our Burns Customer Services team are very happy to help with any questions about our stock between the hours of 8.30am and 5pm Monday to Friday. You can call the team during these hours on 0800 083 6696 or email them at any time at info@burnspet.co.uk

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Last Name *

Email *

Product *

Message *

Our Burns Customer Services team are very happy to help with any order or delivery queries between the hours of 8.30am and 5pm Monday to Friday. You can call the team during these hours on 0800 083 6696 or email them at any time at info@burnspet.co.uk

First Name *

Last Name *

Email *

Order Number (If applicable)

Message *

Our Burns Customer Services team are very happy to help with your subscription between the hours of 8.30am and 5pm Monday to Friday. You can call the team during these hours on 0800 083 6696 or email them at any time at info@burnspet.co.uk

First Name *

Last Name *

Email *

Order number (If applicable)

Message *

We're sorry to hear that you've had a problem with your order. Please fill in our form below and one of our Burns Customer Services team members will be in touch.

Our opening hours are between 8.30am and 5pm Monday to Friday. You can call the team during these hours on 0800 083 6696 or email them at any time at info@burnspet.co.uk

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Phone

Product Name *

Size of Pack

Can you describe the issue with your product, including any symptoms. *

Where did you purchase your product from?

Best Before Date

Batch Number

Not sure where to find this? Look underneath the best before date for the string of letters and numbers.

How long have you been using the product?

Can you provide photos?

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We're delighted to hear that you have some positive feedback for us! Please send your thoughts below and we will share across our entire Burns team.

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Thank you for reaching out to our Puppy Club team! We hope your pup is excited to try our delicious puppy food. Simply ask your question below and one of our team will be in touch.

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Before we get started, are you a Puppy Club member already? *

What is your puppy's name?

What breed is your puppy?

Question for our Puppy Club team *

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon.

Have a great day!

Thanks for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon.

Have a great day!

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