We’re delighted to offer our Subscribe & Save service on the products that you regularly want to buy. As a Subscribe & Save customer, you will save 15% across all products you buy on a subscription basis with your first order, and 5% every subsequent delivery.

Simply choose the products you want to buy, select the frequency of your order and enter your payment details.  After that, we’ll take care of the rest.  Your payment will be taken from your card each time you next order is due and your product will be delivered on our next day courier service.

After sign up, you can log into your account and amend your address & payment details, change your products or the frequency you buy on or cancel your subscription.  If you have any issues, please contact our friendly Customer Services team.

There is no cost to being a Burns Subscribe & Save customer. What’s more, you’ll receive 15% off all products when you sign up and 5% thereafter!

How long your subscription lasts, is completely up to you… You’re in control!  Simply let us know how frequently you would like various products to be delivered, and we will do the rest. Your subscription will continue to run until you stop it.

Absolutely!  All you need to do is sign in to your account and head to ‘My Subscription’ within your account area. From there, you can adjust the frequency of each product within your subscription.

Yes, simply sign in to your account and click on “My Subscription” within your account area.  From here, you will have the ability to reactivate this.

Not a problem. Simply head to your account area to manage your subscription and select the product you would like. You should see a button which says ‘Renew Now’, give that a click and follow the instructions.  That will tell us that you want these items delivered ASAP. We will take care of the rest.

Don’t worry - simply head to your account area to manage your subscription.  Find the product you would like to change and click the “Upgrade/Downgrade” button. This will take you to the product page.  From here, alter the quantity or frequency and click “Subscribe Now”.  This will place the new amount in your basket.  From here click the “View Basket” button at the top right of your screen and review your request.  Once you are happy, click “Proceed to Checkout” which will take you to the billing page.  Then scroll to the bottom of this page and select “Switch Subscription”.

Head into your account area and select “My Subscription”.  Select the “Change Payment” button and follow the instructions.

The payment for your recurring orders are always taken 3 days prior to despatch date. For example, if your order was to be processed by us on the 24th March, ready for delivery on the 25th March, we would take payment on the 21st March.