Job vacancy - Waiting Staff

Job vacancy – Waiting Staff

This position closes on Friday 27th September, 2019

Location: Parc Y Bocs Farm Shop, Kidwelly, SA17 5AB

Contract: Permanent part-time employment contract

Hours: Basic contract of 27.5 hours over 5 days per week.

Monday – Sunday
5.5 hours per day with a 30 minute lunch break

Accountable to: Sarah Morgan (Head of Hospitality)

Salary: We are proud to be an accredited Living Wage Employer

How to apply:

Please send your current CV and cover letter to Luke Thomas via email, in person or via post:

Burns Pet Nutrition Ltd, 99 Ferry Road, Kidwelly, Carmarthenshire, SA17 5EJ
luke@burnspet.co.uk

Closing date: 27th September 2019 – 5:00pm

Job Summary

Support Farm Shop management with day-to-day operations: prepare tables, take orders and serve food and beverages to provide the highest standard of customer care.

The successful candidate must demonstrate a positive and flexible approach to work including weekends, evenings, additional hours and to cover holidays and unforeseen circumstances as required.

Key Responsibilities

Customer Service

• Provide an enjoyable customer experience (e.g. greet upon arrival and thank when departing, deal with queries in a professional manner).
• Advise customers on any offers, specials and alternatives that may not be outlined on the menu board.
• Process and prepare food and beverage orders/purchases and communicate with the Farm Shop kitchen; noting and accounting for any customer dietary requirements.
• Communicate the benefits of Burns products/services to customers and distribute promotional materials.
• Support Farm Shop management to continuously evaluate customer needs.

Operational

• General administrative duties (e.g. stock control).
• Support Farm Shop management with stock loss prevention.
• Comply with relevant legislation and restrictions.

Health and Safety

• Maintain a high standard of housekeeping and hygiene within the workplace ensuring that clean tables are available for customers.
• Report faulty or damaged merchandise and equipment to management.
• Co-operate with Burns’ organisational policies and procedures for Health and Safety including PPE and reporting adverse events.

You will also be required to carry out any other duties which may be reasonably required of you.