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Job vacancy - Full Time Pet Shop Assistant - Cardigan

by Burns Team Writer

Job vacancy – Pet Shop Assistant

This position closes on Monday 2nd March 2020

Location: Burns Pet Nutrition, Pwllhai, Cardigan, Ceredigion, SA43 1DB

Contract: Permanent full-time contract of employment

Hours: Basic contract of 37.5 hours over 5 days per week

  • between Monday and Sunday
  • varied working hours
  • unpaid 30-minute lunch break each day

Salary: £9.30 gross per hour

We are proud to be an accredited Living Wage Employer

How to apply:

Please send your current CV and cover letter to Luke Thomas

Via email:

Via post: Burns Pet Nutrition Ltd, 99 Ferry Road, Kidwelly, Carmarthenshire, SA17 5EJ

Closing date: Monday 2nd March 2020 at 5:00pm


Job Summary

Support the Retail Manager with day-to-day retail operations and to maintain consistently outstanding standard of customer service.

A fully flexible approach to work is essential to the role including weekends, additional hours and cover unforeseen circumstances as required.


Key Responsibilities

Customer Service

  • Communicate the benefits of Burns products/services to customers and distribute promotional materials
  • Process customer purchases and orders at the point of sale accounting for petty cash, refunds and receipts
  • Deal with customer enquiries in a professional manner, referring them to our Nutritional Helpline and liaise with other departments as required
  • Support the Retail Manager to continuously evaluate customer needs


  • General administrative duties (e.g. stock control)
  • Support the Retail Manager with securing the premises and stock loss prevention
  • Comply with relevant legislation and restrictions

Health and Safety

  • Comply with relevant legislation, restrictions and risk assessments
  • Lone Working
  • Maintain a high standard of housekeeping within the workplace to create a pleasant environment for staff and customers
  • Report faulty or damaged merchandise and equipment to the Retail Manager
  • Co-operate with Burns’ organisational policies and procedures for Health and Safety including PPE and reporting adverse events

You will also be required to carry out any other duties which may be reasonably required of you.

The Ethical Company Organisation Award Logo
a member of PFMA (Pet Food Manufacturers Association)
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British hen welfare trust
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